CRM Manager

  • Location:
  • Type: Permanent
Are you passionate about driving customer engagement and loyalty? Do you have a proven track record in CRM management? Our client, a leading remittance company based in Dublin, is seeking a talented CRM Manager to join their team in a hybrid capacity.

Key Responsibilities
-Lead the development and execution of customer relationship management strategies to enhance customer retention and drive referral programs.
-Utilize your expertise in CRM systems to optimize customer segmentation, targeting, and personalization efforts.
-Collaborate with cross-functional teams to implement agile sprint methodology for rapid iteration and improvement of CRM initiatives.
-Analyse data and metrics to assess campaign performance, identify trends, and recommend actionable insights to enhance customer experience and drive business growth.

Qualifications
-Minimum of 5 years of experience in CRM management, preferably within the financial services or remittance industry.
-Proven experience with retention and referral processes, demonstrating the ability to increase customer lifetime value and drive referral acquisition.
-Proficiency in CRM systems and tools, with a strong understanding of data-driven marketing principles.
-Familiarity with agile sprint methodology and experience working in fast-paced, collaborative environments.
-Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
If you're ready to take on a new challenge and make an impact in the world of remittance, apply here or send an email to [email protected] to join our client's team as a CRM Manager!

Apply to Blaithin MacHale

Blaithin is a Consultant who recruits top talent for a wide variety of roles in Marketing, Sales, Travel and Arts Management. She is a keen head-hunter and takes the time to meticulously research not only a company, but the people in it, to ensure a seamless fit for both the employer and the candidate. Blaithin prides herself on building great relationships, so she can find the best talent out there.

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