Operations Support Engineer

  • Location:
  • Type: Permanent
Our client is responsible for setting the strategic direction and leading the development and delivery of best-in-class technology solutions for all public transport services within the Republic of Ireland. They are looking for an Operations Support Engineer to join their team and drive forward their best-in-class service to the people of Ireland.

Key Responsibilities
 
  • Ensuring Transport Technology systems are operating and maintained to highest standards such as Automatic Vehicle Location, Ticketing Systems and Real Time Passenger Information.
  • Responsible for addressing all service-related issues at operator sites.
  • Responsible for coordinating system installations and/or upgrades at customer sites.
  • Ensuring the timely and prioritised management of incident faults relating to vehicle equipment.
  • Supporting and maintaining the relationship with managers, internal stakeholders, customers, suppliers, and contractors that supply services.

Key Requirements
 
  • Hold a minimum of an NFQ Level 7 degree in a relevant technical subject, preferably engineering or computing.
  • Have a minimum of 5 years recent satisfactory experience in a technical, production and or operations role, with 2 of those years managing people and/or projects.
  • Demonstrable working knowledge of database query tools and or process control.
  • Demonstrable ability to fault-find and troubleshoot technical issue.
  • Have experience of working in a complex multi-vendor system and/or multi-vendor field service supporting role.
  • Hold a National Craft Certificate in any of the following: Electrical, mechanical, aeronautical and/or Automotive.


What’s in it for you?
 
  • Great work culture
  • Competitive salary
  • Pension
  • Hybrid working model


Get in touch:
If you are interested in hearing more about this job, please apply here or email your CV to [email protected] and we can arrange a call! Looking forward to hearing from you.
 

Apply to Geri Pollock

Geri specialises in Product & Design roles and works across Data and Tech in various sectors including Saas, Ed Tech, Travel Tech & Management Consultancy. Geri has a Masters in Human Resource Management and thanks to her background in HR she looks at recruitment in a holistic sense. That is, for the client she wants to ensure that she finds quality talent that will go on to be a star performer in their company for years to come. Whilst for the candidate she ensures that she helps them to achieve their next step of their career development & goals ensuring that they have the best candidate experience possible.

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